Privacy Policy

Last Updated: January 24, 2026

Compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information Collection

We collect information to provide better services to our users. This includes:

  • Account Information: Name, Brokerage, Email, Phone Number.
  • Client Data: Information you input about your leads and clients (Names, Property preferences).
  • Usage Data: How you interact with the dashboard and AI tools.

2. Data Rights & Ownership

You own your client data. Realty OS does not claim ownership of the contact lists or deal documents you upload. However, you grant Realty OS a worldwide, royalty-free license to use, host, store, and modify such data solely for the purpose of providing the Service to you (e.g., generating AI summaries).

3. How We Use Information

We use the data we collect to:

  • Provide, maintain, and improve our services.
  • Process your transactions and manage your account.
  • Train our AI models (only on anonymized, non-PII data).

4. Data Security

We use "bank-grade" encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Access to production databases is strictly limited to authorized personnel.

5. Sharing of Information

We do not sell your personal information. We may share information with third-party vendors (e.g., AWS, OpenAI) only as necessary to provide the Service.

6. Contact Us

If you have questions about this Privacy Policy, please contact our Privacy Officer at [email protected].